Privacy Policy

This privacy policy applies between you, the User of this Website, and Tuning Lab London, the owner and provider of this Website. Tuning Lab London takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: https://tuninglablondon.co.uk/terms-and-conditions.

Please read this privacy policy carefully.

Definitions and Interpretation

In this privacy policy, the following definitions are used:

Data – collectively all information that you submit to Tuning Lab London via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Cookies – a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below ( Cookies);

Data Protection Laws – any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;

GDPR – the General Data Protection Regulation (EU) 2016/679;

Tuning Lab London, we or us – Tuning Lab London, a company incorporated in England and Wales with registered number Milwood House whose registered office is at 36b Albion Place, Maidstone, ME14 5DZ;

UK and EU Cookie Law – the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

User or you – any third party that accesses the Website and is not either (i) employed by Tuning Lab London and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Tuning Lab London and accessing the Website in connection with the provision of such services; and

Website – the website that you are currently using, https://tuninglablondon.co.uk/, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this privacy policy, unless the context requires a different interpretation:

the singular includes the plural and vice versa;

references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

a reference to a person includes firms, companies, government entities, trusts and partnerships;

“including” is understood to mean “including without limitation”;

reference to any statutory provision includes any modification or amendment of it;

the headings and sub-headings do not form part of this privacy policy.

Scope of This Privacy Policy

This privacy policy applies only to the actions of Tuning Lab London and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, Tuning Lab London is the “data controller”. This means that Tuning Lab London determines the purposes for which, and the manner in which, your Data is processed.

Data Collected

We may collect the following Data, which includes personal Data, from you:

name;

contact Information such as email addresses and telephone numbers;

IP address (automatically collected);

web browser type and version (automatically collected);

operating system (automatically collected);

a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);

Vehicle Make

Vehicle Model

Vehicle UK Registration;

in each case, in accordance with this privacy policy.

How We Collect Data

We collect Data in the following ways:

data is given to us by you; and

data is collected automatically.

Data That Is Given to Us by You

Tuning Lab London will collect your Data in a number of ways, for example:

when you contact us through the Website, by telephone, post, e-mail or through any other means;

when you register with us and set up an account to receive our products/services;

when you enter a competition or promotion through a social media channel;

when you make payments to us, through this Website or otherwise;

when you elect to receive marketing communications from us;

when you use our services;

in each case, in accordance with this privacy policy.

Data That Is Collected Automatically

To the extent that you access the Website, we will collect your Data automatically, for example:

we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.

Our Use of Data

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

internal record keeping;

improvement of our products / services;

transmission by email of marketing materials that may be of interest to you;

contact for market research purposes which may be done using